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ZEDO Care

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IT that just works, and stays secure

We look after your computers, networks, servers and security so your team can focus on the business, with clear service levels and a support line that answers.

What's included

Everything you need, handled by one team

IT support, monitoring and security for your team, handled by engineers who know your systems.

IT support & helpdesk

Fast help for your team, remotely or on site, with every request tracked to resolution.

Network & server management

Setup, maintenance and optimisation of your office network, Wi-Fi and servers.

Proactive monitoring

We watch your systems and fix problems before they interrupt your work.

Cybersecurity assessments

Find vulnerabilities, strengthen defences and train staff to recognise threats.

Backup & disaster recovery

Tested backups and recovery plans that keep the business running when things go wrong.

Email & identity security

Protect accounts with multi-factor authentication, secure email and access controls.

Use cases

Where managed it makes a difference

A few of the ways businesses put this service to work.

01

Offices without an IT team

Get a full IT department's expertise for a predictable monthly cost.

02

Growing organisations

Support your in-house IT staff with extra capacity and specialist skills.

03

Regulated sectors

Strengthen security and documentation for finance, health and public-sector work.

How it works

Simple from start to finish

  1. 01

    Assess

    We review your devices, network, security and risks.

  2. 02

    Plan

    A clear roadmap and service agreement tailored to you.

  3. 03

    Secure

    We fix priority gaps and put monitoring in place.

  4. 04

    Support

    Ongoing helpdesk, maintenance and regular reports.

Works well with

Complete your setup

ZEDO services are designed to work together, with one account and one team.

Cloud Servers & Storage

Virtual servers, storage and backups you can launch in minutes and scale as your business grows.

Software Development

Websites, web apps, mobile apps and custom business software, designed and built by our engineers.

AI Solutions

Practical AI that saves time: assistants, document automation, insights from your data and AI in your existing systems.

FAQ

Managed IT questions, answered

Can't find what you're looking for? Talk to our team.

It typically covers helpdesk support, device and network management, monitoring, security, backups and regular reporting, tailored to your size and needs.

Yes. We combine remote support for speed with on-site visits when hands-on work is needed.

Yes. A security assessment reviews your systems, accounts and practices, then gives you a prioritised action plan.

Let's talk about your managed it project

Share your goals and we'll come back with a clear plan, timeline and cost, and no obligation.